Returns Policy

Returns

To return a smdexclusive product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at sales@smdexclusivereloaded.com  and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.

What can be returned: Only items that have problems with the print or material. We are not responsible for misspellings or other mistakes made by the person placing the order. 

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.

Send the package to:

SMD EXCLUSIVE RELOADED - Returns
398 US HWY 51 SUITE 50
Ridgeland
Mississippi 39157
United States

 

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